Establishing New Processes and Aligning Stakeholder Interactions.
Ensuring repeatable and reliable BAU processes.
Challenge: After BHP created the new maintenance skill set, it remained an objective to work out the logistics and processes of physically deploying these people to sites. Where were they most needed? How would they integrate with existing teams? What procedures needed to be established to ensure a smooth process each and every time?
Solution: Multiple stakeholder teams would have a part to play in the successful BAU (business as usual) deployment. This solution started by engaging all teams, understanding everyone’s role and their capabilities, and identifying where additional resources were required.
- Integrating with existing processes where possible
- Streamlining current processes
- Creating new tools or processes to support team interaction and handover points
- Developing excel tools for improved workflow
- Embedding document structure and RACI for visibility
Outcome: After an initial handover/transition period to ensure stability, a well-established process was handed over to BAU, and now runs with multiple teams responsible for their package of work.
When you engage Steadfast Business Solutions…
You’ll be getting a principle-driven, professional team that relies on a holistic approach to achieve a win-win outcome for all involved.
Get in touch with us today to start solving your problems!
