Leading Change Through Innovative and Sustainable Solutions
What We Do
Project Management
A structured approach to all projects large or small, from inception to evaluation, in a safe, cost-effective and timely manner.
Business Integration
Connecting teams, establishing processes, and introducing new business activities, through visible communications and sustainable systems of work.
Work Management Process
Implementing effective work management processes for maintenance projects, including clear reporting and accountability to increase productivity, reduce process steps, improve communication, and maximise return on investment.
Organisational Change
Designing or restructuring business teams to maximise productivity, reduce cost, and enable long-term success. Ensuring sustainable change by bringing your people along the journey.
All Supported by…
- Data analytics utilising the power of PowerBI, VBA, and interfacing with SAP.
- A structured approach that considers processes, people and organisational goals.
- Driving of outcomes using effective KPIs.
“We couldn’t have done this without you!”
Founder & Director, Phil White
The team at Steadfast is directed by Phil White, a leader in effective business systems and building sustainable teams that work. It’s not often you meet someone who can harness both right-brain creativity and left-brain logic. With over 20 years experience in the resources industry, leading teams through organisational change, creation of new departments, delivering cost-saving initiatives and building visible data reporting to streamline decision-making, Phil believes in the power of data to tell a story, and the synergy of people to bring it to life.
When you engage Steadfast Business Solutions, you’ll be getting a principle-based, professional team that relies on a holistic approach to achieve a win-win outcome for all involved.
Our Values
Sustainability
We design processes, tools and procedures that are self-sustaining, reliable and repeatable, ensuring continuity of service with minimal ongoing maintenance.
Win-Win
What’s good for people is good for business. We seek solutions that achieve the best outcomes for all involved.
Synergy
When everyone is working in their zone of genius, and the whole team is rowing in the same direction, there’s no limit to what we can achieve.
Data Integrity
Honest and transparent data tells a story. We rely on data-informed practice to make smart decisions.
Business Integration with Organisational Change Management.
Bringing people along for the journey.
Challenge: In an industry-first, BHP were introducing a new maintenance skill set into the business. While this would diversify and strengthen our workforce, and address an industry-wide skills-gap, these newly-trained maintainers had different qualifications than people were used to, and there were legalities, risks and limitations around what they could and couldn’t do on site. As this project involved challenges to existing norms, infrastructure and people processes, it was burdened with misconceptions, confusion and fear from existing employees.
Solution: Working with a stakeholder audience of 200+ people leaders from GM-level down, across multiple sites Australia-wide, my goal was to support the change by providing understanding, mitigating risk and establishing a level of comfort with the new change. Throughout a 12-month process, this involved:
- site visits for face-to-face interactions
- development of presentations and documentation
- delivering knowledge-transfer sessions
- conducting risk assessments with impacted stakeholders
- data analysis of maintenance strategies
- suggesting alterations to maintenance strategies based on capability assessments
- integration with work management planning process
- providing feedback loops and Q&A forums
Outcome: I enjoyed the challenge of working with different people, understanding their unique gaps and finding ways to close them with the best outcome. These new resources have now been embedded right through the current work management processes from planning and scheduling to execution. Sites have an understanding on how best to utilise their new skill set, and the program continues to grow and evolve, with additional skill sets being introduced to meet client needs. The program is now looked at as a flagship model for other countries and industries.
Establishing New Processes and Aligning Stakeholder Interactions.
Ensuring repeatable and reliable BAU processes.
Challenge: After BHP created the new maintenance skill set, it remained an objective to work out the logistics and processes of physically deploying these people to sites. Where were they most needed? How would they integrate with existing teams? What procedures needed to be established to ensure a smooth process each and every time?
Solution: Multiple stakeholder teams would have a part to play in the successful BAU (business as usual) deployment. This solution started by engaging all teams, understanding everyone’s role and their capabilities, and identifying where additional resources were required.
- Integrating with existing processes where possible
- Streamlining current processes
- Creating new tools or processes to support team interaction and handover points
- Developing excel tools for improved workflow
- Embedding document structure and RACI for visibility
Outcome: After an initial handover/transition period to ensure stability, a well-established process was handed over to BAU, and now runs with multiple teams doing responsible for their package of work.
Case Studies >>
Testimonials
Contact
We love solving problems! If you think there’s a better way, there probably is. Get in touch with Phil today.
Phone: +61 407 987 559
Email: phil@steadfastbs.com
